My first visit here was excellent! Kyle the sales person is the best. Not only is he honest, he have great customer service skills. HE’S THE BEST GUYS! Make sure when visiting this dealership, you ask for KYLE. They are very reasonable and work with you. Let Frank Motorcars be the first place you think of when buying a car. DON’T FORGET KYLE KYLE KYLE IS WHO YOU ASK FOR!!!
I purchased a 2009 Hyundai Sonata on 1-24-2020 and there were no check engine lights on until I drove several miles away from the dealership. Upon future investigation at a Hyundai dealership I learned that the oil pan was busted and set off the check engine lights for P0014 and P0011. Now the 30 day warranty is in question. I love this car I only wish that they can make the necessary repairs so I can pass inspection. Stay tuned.
Jessica was as helpful as can be. She was the first person to greet me, took care of us step by step through the entire process. Most car buying experiences are unpleasant and time consuming but Jessica and her team made it so we were in and out with no headaches. Highly recommend this dealership
The manager/ financial advisor is extremely disrespectful. He kept getting our salesgirl Jessica to do other stuff for him while she was showing us a car even though we we were only there for couple of minutes. She actually seemed dizzy and frightened by him. He kept signaling her to help other customers while talking to us, and it made this place seem like a joke. They brought me car from Paterson that seemed acceptable online but in real life it was junk. It was not advertised accurately. This place had two others customers while we we were there and they did not seem to know to how to handle it. A useful hint to the manager behind the desk: dont snap at your employees for touching your desk in front of customers. Just not a good look if you're handling credit and sales procedures. On top of this, out of the few minutes that our sales girl Jessica managed to spend with us she kept calling me to come back. For what?
Worked with Jessica and Manny on a beautiful 2010 Honda Insight. Got a great deal. Easy transaction with no hassles. Great service and great price. Highly recommended.